RETURNS
We want you to be completely satisfied with your purchase from 16sedici.
If for any reason you are not satisfied with your order, you can request a return within 14 days of delivery.
Return Conditions
To be eligible for a return, items must:
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be unused
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be in the same condition as received
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have original tags and packaging
Items that do not meet these conditions may not be accepted.
How to request a return
To request a return, simply contact us via email at:
indicating:
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order number
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product you wish to return
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reason for return
Our team will provide you with all the instructions to proceed with the return.
Return costs
Return shipping costs may be borne by the customer, except for defective products or shipping errors.
Refund
Once the product is received and its condition verified, the refund will be issued to the original payment method within 5–10 business days.
Need help?
For any questions, you can contact us at: